BROOKE ANTHONY

So, for about 3 weeks now I have been at war with Ikea over my new bed. Actually, no- let me just tell the story from the beginning. I go to Ikea and see this bed frame I really want. Headboard, foot board, the whole sha-bang. I decide to purchase it. Now, if you are familiar with IKEA you know how they are all about making things as cheap as possible and easily portable for the consumer. Now, I have had no problems with Ikea up until this past month, or should I say, the last 2 times I was there.

Not only is the pick and pull area chaos at times, but the staff that runs that place is like the blind leading the blind. I’m even starting to question why they have staff working the back- they might as well just let their own customers screw up things on their own without the help of a staff member wearing a big bird colored polo tee.

So, I get the bed frame. I have a full size bed. “MAKE SURE YOU DON’T FORGET THE MID BEAM!” Okay, I grab the mid beam because the sign clearly says to do so. Great sign by the way. So I’m going to check out and I specifically ask if I have everything. The guy tells me I’ve got everything for the bed and I’m good to go. Great. Grand. Good. Excellent. I’m on my way home. Get home and Steven and I are ready to put it together. Oh, great. Sidebeams. Yeah, we don’t have those.

2 days later, I go BACK to IKEA to get the side beams. I’m told to purchase queen size sidebeams for my full size bed. Queen=Full? okay. So, I check out and as I’m walking out the door, I just want a second opinion on my side beams, even though the guy who helped me swore up and down that was the right size I needed for my full size bed. Come to find out sure enough, I needed the full side beams- which were located in a DIFFERENT isle. Makes sense? yeah, IDK.So about 30 minutes later i’m finally out of the customer service line with my exchange (even though it was an even swap because the items were the same price)

So, I get home and i’m ready to put it together. Go grab my bag of screws and Ikea didn’t pack half the screws necessary to put the bed together. I have no choice, I have to call and ruin someones day.

I call, speak my mind, and demand I’m sent more screws and tell them there is no way in hell I’m driving back to Paramus to get them.

4 days later I get a call from Ikea telling me to call them back in regards to my “claim”. I’m on hold for 30 minutes. I hang up, call back the next day. Then, I speak with some woman asking me what screws I needed. WHAT?!

Today, I come home and there is a yellow puffy envelope outside of my house. I open it up, and this is inside:

Is this some kind of a sick joke?

Thanks for the one screw, boneheads. Must be the screw that is missing from your freakin’ brain.